BEST launches a web portal for its clients

BEST's clients are gaining new possibilities. Now they can check the status of their liabilities and cases serviced by BEST on the Internet, at any time and in a safe and discreet manner. Thanks to the BEST Online portal, they can also repay their debts on their own, in instalments or in a lump sum, as well as benefit from special debt settlement options.


The BEST Online portal ( is a new solution offered to clients whose liabilities are serviced by BEST. It is addressed particularly to those clients who up till now have been unwilling to make contact with collection agencies.


"Debts constitute a really difficult and shameful subject for many people, who often do not want to talk about it on the telephone. Hence the idea to enable them to service their liabilities using a web portal, on their own and in a discreet manner", says Barbara Rudziks, member of the Management Board of BEST, responsible for the operational management of the company.


"BEST Online is a place where our clients can check the status of their current liabilities at any time as well as manage them in a simple and safe way. In the privacy of their own homes they can become familiar with the details of cases that we manage and the possibilities of debt repayment – for instance in a lump sum or in instalments – as well as benefit from special debt settlement options. They can take their time to consider these options or discuss them with their family members, and then take actions to help them solve their debt problems", Barbara Rudziks concludes.


In order to benefit from the BEST Online portal, one should visit It is necessary to register one's account during the first visit to the website. Registration and navigation of the portal are easy and intuitive. In order to facilitate the use of the portal, BEST has prepared a brief user guide in the form of a leaflet and video animation.



General information about BEST


BEST S.A. is a company listed on the Warsaw Stock Exchange since 1997. It specialises in the trading and management of non-performing debts. The BEST Group actively invests in debt portfolios (primarily in bank debt portfolios) with the use of securitisation funds and provides debt collection services on commission – for banks, telecommunication operators, power companies, and other mass service providers.


BEST is also the sole shareholder of BEST TFI, which manages investment funds with assets totalling PLN 963 million (as of 30 June 2015). The combination of expertise in the field of debt collection and that of the establishment and management of investment funds has made it possible to concentrate all elements of the business model within one capital group.


The total nominal value of own debts and debts of other entities managed by BEST amounts to approximately PLN 9.8 billion (as of 30 June 2015).


In 2014, the BEST Group generated a net profit of PLN 58.9 million attributable to the Company's shareholders, with operating revenues of PLN 124 million.


BEST, as a member and co-founder of the Conference of Financial Companies, as well as a co-creator and moderator of the Rules of Fair Debt Collection Practices, actively influences the development and shape of the debt market in Poland.


For further information, visit, or contact us at:

Krzysztof Woch

NBS Communications

tel. 22 826 74 18 / mobile 516 173 691


Maciej Szczepaniak

NBS Communications

tel. 22 826 74 18 / mobile 514 985 845



Please follow the BEST Group on Twitter: